(European Union General Data Protection Regulation)
To comply the new General Data Protection Regulation (GDPR) approved and adopted by the European Commission, Lollipop has made some revision about the service that we would love to provide to our dearest customers.
Where are the data on the internet stored?
From the beginning, Lollipop has adopted AWS (Amazon web service) to be the only cloud server stored all the data to provide the service for our customer. AWS service has complied with the GDPR, which is the most robust requirement for data protection, security, and compliance, after May, 25, 2018.
Security of Personal Data
AWS has declared that Amazon EC2, Amazon S3, the servers that we use are fully compliant with the CISPE Code of Conduct, to ensure we are using appropriate data protection standard to protect the data in a manner with the GDPR. This declaration assures that the data is fully controlled in a safe, secure, and compliant environment.
Data Breach Notification
Lollipop will notify the customers or users within 72 hours after first becoming aware of a data breach which is likely to "result in a risk for the rights and freedoms of individuals".
Right to be Forgotten
Lollipop will delete all personal information and data left on the server if the customer delete the registered account on Lollipop's App. The customer may delete the account anytime. The personal information, log and Data includes the ID, email address, location, baby's information, IP address.
Right to Subjection of Access or Processing the Data
Lollipop aggregates and de-identify certain information and data about the babies to improve the user experience.
The customers or users have the right to limit the access or processing authority of Lollipop Team. We provide the way to control the privacy of your personal information at the Setting page. However for some legally purpose, the team may collect anonymous data with users' permission.
- (a) To provide more high quality service and the precise information the users may need.
- (b) Recording log entries for your information and troubleshooting issues with your device.
- (c) To conduct research and analysis to better understand how users access and use Our Products, both on an aggregated and individualized basis, in order to improve our Products, create new features, provide you new offerings, respond to user preferences, and to protect your data.
- (d) Respond to your questions and concerns and provide customer support.
We may also disclose the information we collect from you in order to comply with the law of customer's Territorial reach, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena. To the extent legally allowed, we will notify you of such requests prior to disclosing any information sought.
Data Protection Officer
The govern department of Data Protection is Lollipop Support Team, whose office address is located in 11F-3, No. 3, Yuanqu St, Nangang, 11503, Taipei, Taiwan. The data owner may directly contact with us by firstname.lastname@example.org